Last updated: Feb 1, 2026
GetShyned ("we", "us", "our") operates a software-as-a-service platform available at https://getshyned.com that helps service-based businesses manage scheduling, customers, billing, and communications.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the service.
By using the service, you agree to this Privacy Policy and our terms of service.
We collect information you provide directly to us when you create an account, configure your business profile, enter customer information, generate invoices, schedule appointments, or contact support. This may include your name, email address, phone number, business details, and customer records you choose to store in the service.
We also collect information automatically when you access or use the service, including IP address, device and browser information, operating system, pages viewed, actions taken within the application, and general usage patterns.
We use collected information to operate and maintain the service, process transactions, send service-related communications, provide customer support, improve functionality, monitor performance, prevent misuse, and comply with legal obligations.
We do not sell personal data.
We may use analytics and advertising tools provided by third parties to understand how visitors interact with our website and to measure the effectiveness of marketing efforts. These tools may use cookies or similar technologies to collect information such as pages visited, actions taken, and general usage trends.
This information is used to improve the service, evaluate performance, and deliver more relevant messaging. You can control cookie preferences through your browser settings and may opt out of certain interest-based advertising through platform-provided tools.
The service sends system-generated transactional communications, including appointment confirmations, reminders, invoices, and billing notifications, on behalf of our users. Message content is predefined by the service and is triggered by actions taken within the application.
Our users are responsible for maintaining an appropriate business relationship with their customers and for obtaining any required consent to receive transactional communications. We provide mechanisms to manage messaging preferences and opt-outs, and we monitor usage to prevent misuse or activity that violates applicable law or creates risk to the service or its providers.
GetShyned facilitates transactional SMS notifications on behalf of businesses using the platform. These messages may include booking confirmations, invoices, payment notifications, and service updates related to a customer's interaction with a business. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out.
You retain ownership of all customer data you enter into the service. We act as a data processor with respect to such data and process it only as necessary to provide the service and as directed by you.
We retain information for as long as your account is active or as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Upon account termination, data will be deleted or anonymized unless retention is legally required.
We may disclose information if required to do so by law, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect the rights, property, or safety of the service, our users, or others.
If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction and will remain subject to this Privacy Policy or a successor policy.
We implement reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure.
For privacy-related questions, please visit our support page.